Shipping policy
Shipping Policy
Last Updated: August 27, 2026
Thank you for shopping with us! We carefully package each order to make sure your purchase arrives safely and ready to be part of your outfit.
Order Processing
Orders are typically processed and prepared for shipment within 3–5 business days after the order is placed.
Processing times may be longer during sales, holidays, product launches, or other high-volume periods.
Once your order has shipped, you will receive a shipping confirmation with tracking information when available.
Pre-Orders
Pre-order items are made or reserved before they are ready to ship.
Pre-order items typically ship within 2–4 weeks.
Please keep in mind that the estimated shipping timeframe is not a guaranteed delivery date. Delays may occasionally occur due to production, inventory, or circumstances outside of our control.
If your order contains a pre-order item, your order may be held and shipped together once the pre-order item is ready.
Shipping Times
Shipping times begin once your order has been processed and shipped. Delivery times may vary depending on your location and the shipping carrier.
Estimated delivery dates are provided by the shipping carrier and are not guaranteed.
Shipping Delays
We are not responsible for delays caused by shipping carriers, severe weather, natural disasters, holidays, incorrect addresses, or other circumstances outside of our control.
If your tracking information shows that your package has been delivered but you cannot locate it, please contact the shipping carrier directly. You may also contact us so we can assist you with the next steps.
Incorrect Shipping Information
Customers are responsible for providing an accurate shipping address at checkout.
If an order is returned to us because of an incorrect or incomplete address, additional shipping charges may apply to have the order shipped again.
Please contact us as soon as possible if you notice an error in your shipping information.
Lost, Stolen, or Damaged Packages
Once an order has been delivered to the address provided at checkout, we are not responsible for packages that are lost or stolen.
If your package arrives damaged, please contact us as soon as possible and provide photographs of the damaged package and item so we can determine the best way to assist you.
International Shipping
If international shipping is available, customers are responsible for any customs fees, duties, taxes, or other charges associated with international delivery.
These fees are determined by the destination country and are not included in the product or shipping price unless otherwise stated.
Questions About Your Order
If you have questions about your order or shipping status, please contact us through the contact information provided on our website. When contacting us about an order, please include your order number so we can assist you as quickly as possible.
Thank you for supporting our small business!